Itinerary
Cycling route: Hanoi – Ba Be – Bac me – Meo Vac – DongVan – Lung Cu – Yen Minh – Ha Giang – Thong Nguyen – Hoang Su Phi – Bac Ha – Xuan Hoa - Than Uyen - Tu le - Nghia Lo - Thanh Son - Hanoi/.
Far Northern Vietnam Bicycle Tour has always been the desire of adventurous people who want to experience and explore the majestic scenery, on winding roads, and challenge spectacular passes. Learn about colorful ethnic minorities who have lived in peaceful valleys for hundreds of years.
15 Day Best Far North Vietnam cycling Tours have been already inspected and crafted carefully by our team, offered for those who are searching in both physical and cultural activities in North Vietnam for brilliant bicycle holiday
Without doubtly, Cycling is definitely amazing way to discover the untouched region , encounter friendly people, learn unique culture of Hill tribes, immerse stunning scenery and outstanding landscape, challenging incredible winding route with bend among zigzag and twist in towering limestone mountain ranges, overwhelming panoramic rice terrace picturesques covering around the hill. Joining in festive atmosphere of regularly hill tribes market to learn about their traditional culture, hunting a vivid and vibrant pictures in each corner of market.
15 Day Best Far North Vietnam Cycling Tours is incredible way to disclose the hidden charm of the rocky Dong Van plateau. A registered UNESCO Global Geopark, 80% of the terrain is covered by rock and it is said to contain fossils from 400 - 600million years ago. Nestled in a valley in the heart of the Rock Plateau, is the isolated town of Dong Van, very close to the Chinese border and surrounded by mountain forest and multi-coloured orchids. Meaning 'sharing culture' Dong Van is occupied by Chinese Hoa, and H'mong, Tay and Kinh People. The houses are built in Chinese style.
Our bicycle trip will start in Hanoi – the fascinating city and capital of Vietnam, we hop up our bike in Far North Vietnam to cycle on scenic route with breathtaking scenery and scenic beauty of Ba Be Lake, Challenge one of forth incredible pass on road lead to township.
Joining in festive atmosphere of regularly hill tribes market to learn about their traditional culture, hunting a vivid and vibrant pictures in each corner of market.
Immerse yourself in wonderland and rugged mountains. Challenging on winding roads, high slopes, deep valleys, passing through peaceful villages, misty valleys to tranquil town where we will stay overnight in rustic accommodation. Tasting fresh and unique food in local restaurant in each day.
We continue cycling further to North, passing untouched region to Hoang Su phi – the Second National Beauty sites of Rice terrace. We also challenge “two heavenly gates”passes on the way to Bac Ha town..
Descending from Bac Ha town to Bao Ha town on scenic route, passing colorfull hill tribes village and picturesque scenery to Than uyen and Mu Cang Chai – National heritage rice terrace beauty
Day 01: Hanoi Cycle tour Thai Nguyen – Ba Be lake
Having hearty breakfast in hotel, leaving the hustling and bustling city behind, our shuttle bus take transfer two hour on newly highway in Thai Nguyen. Upon arriving in cycling point, we commence cycling on tarmac road to untouched region of ATK ( safety zones) – Name for Vietminh revolutionary base. We will cycle through peacefull village and stunning scenery.
On the way, you will have chance to visit village making paper. Have lunch in Bac Can, after lunch time , we start cycling from Bang Lung Town to Ba be, enjoy breathtaking scenery and and lush village life. Upon arrival in Ba Be, check in home-stay and free for leisure. Overnight in Ba Be (at the front of river View).
Summary:
Activities: Transferring and Warming cycling
Accommodations: Ecolodge/ Sai Gòn Ba Be Hotel
Meals:L/D
Cycling distance: 86 km
Day 02: Ba Be Lake – Boat Trip and Cycle Bac Me
Get up early to experience the daily life of Tay people who have been the owner of Ba Be Lake and living for hundred years in this area. You may be wander around the lake to contemplate outstanding scenic beauty .
Have breakfast with our host, then we say good bye them, jump on boat with our bike to explore tranquil lake and peaceful village in the morning.
Ba Be Lake is one of 28 Biggest fresh water lake on slope of limestone mountain in the world. With 8 km width and 600 m length. Ba Be is definitely ideal destination for tourist to experience and discover the oustanding scenery and emerald water lake.
We will spend over one hour on boat trip to expose the stunning landscapes and learning about the diverse flora and fauna in Ba Be National Park. Load up our bike and cycle on concrete road lead to Na Hang reservoir then take the second boat trip to Da Vi section.
We continue cycle through untouched region of Na Hang National park, challenge some steep passes with sharp turns and winding slope lead to Bac Me.
Summary:
Activities: Cycling, Boat Trip and Cycling to Hotel
Accommodations: Bac Me Hotel**
Meals:L/D
Cycling distance: 70 Km
Day 03: Bac Me – Minh Ngoc – Du Gia Bicycle Tour
Today is the first day of Ha Giang Bicycle loop, promising bring us wonderful experience in our trip.
Start our new exploring day from hotel after recharging energy, we cycle through town and gear up our pedals on winding road and snaking amongst oucrops mountain ranges to Minh Ngoc junction.
Morning cycle on undulating road, winding its way along river and slope of mountains take us to Du Gia National Forest You will actually have a glimpse of scenic beauty in the North Vietnam vista.
After refreshing, we get back on bike to cycle and ascent gradually long long gradients through canopy forest and rustic village in to Dong Van Geopark..
while cycling through the mountainsides, misty valleys, You will be overwhelmed by the magnificent beauty of the mountains, primeval forests and ethnic villages. Have lunch en route. After recharging energy, we actually meet and challenge incredible pass, winding its way along hillside and along dense tropical forest to the peak. Spending our time to take panoramic view over Du Da Valley before descending into misty village for stayovernight,
Summary:
Activity: Cycling from Hotel - Hotel
Accommodations: Du Gia Stream Lodge
Meals: B/L/D
Cycling distance: 74 Km
Day 04: Du Gia – Mau Due – Lung Phinh – Meo Vac Bike Ride
Today is really a challenging day in the journey to conquer the Dong Van Geological Plateau. Make sure you're fully energized for a long day of challenging.
Setting off new cycling day from the hotel, we quickly conquer the first short slope out of the Du Gia valley, after reaching the top. we relax our feet when descending 2 km. Hold on the second pass longer and more difficult than the first one. However, the majestic natural landscape of high and sharp mountains interspersed with misty valleys in the early morning creates a magnificent and contemplative natural scene. Our cycling route weaves through narrow ravines, lurking behind white mists, hovering over cat ears mountains to help us get excited and forget about the challenges ahead.
The morning bike ride brings us to the center of Mau Due where lunch has been well prepared. After refueling, we get back on bikes to conquer the long steep pass crossing the cat ears mountains and small narrow valleys and wind its way along tiny road that lead us to the town of Meo Vac.
Summary:
Activity: Cycling from Hotel - Hotel
Accommodations: Hmong Village Pavi
Meals:B/L/D
Cycling distance: 76 Km
Day 05: Meo Vac – Ma Pi Leng Pass – Dong Van – Lung Cu - Dong Van Bike tour
Having hearty breakfast in Hotel, we kick off our pedal to challenge one of incredible pass of North East Vietnam – Ma Phi Lang Pass with 20 Km long.
Ma Phi Leng Pass is located at 1230 m and looks over to Nho Que River , offer amazing scenery and panoramic view.
Whilst we cycle along scenic route from Hotel to summit, we will admire extraordinary landscape and rugged mountain range, emerald water on Nho Que River.
Descendingly ride 2 km to Dong Van town, regroup and refreshment. We continue our trip to Ma Le and Xa Phin Valley on winding route along rugged mountainside to Lung Cu Flag Pole.
Have lunch in local restaurant or picnic lunch. After recharging energy, take electric car to visit and explore the flag pole, take overview picturesque scenery and sublime mountain ranges. After visiting Lung Cu Landmark. We kick off our bike on gravel road, challenge some steep passes with winding route and sharp bends to Ma Le Valley then Dong Van Town. we get back on bikes on winding road back to Dong Van or taking transfer to Hotel for relax.
Summary:
Activity: cycling and transferring
Accommodation: Hoa Cuong Meo Vac Hotel
Meals:B/L/D.
Cycling distance: 54 Km
Day 06: Dong Van - Hmong King Palace - Yen Minh Cycling trip
Having breakfast in Hotel, setting off new cycling day tour on scenic road and challenge the first and tough hilltop out of town to Hmong King palace.
Spending our time to pay visit the former Palace of the Hmong King who ruled over the Hmong community and control opium trading until 1945.
Hold on our cycling trip on hilly and narrow road, weaving amongst rocky mountain and picturesque valley with 21km to Sung La and then up steep mountain to Pho Bang ancient trading town, enjoy several stops along the way for sightseeing and paying visiting Sung Muoi village of the Hmong. Lunch break in Pho Bang.Continue cycling downhill from Pho Bang to Yen Minh via Pho Cao Mountain pass which offers stunning scenery of yen Minh valley. Arriving at the Phuong Dong hotel in mid-afternoon. Check in and relax.
Summary:
Activities: Cycling from hotel - Hotel
Accommodation: Phuong Dong Hotel
Meals:B/L/D
Cycling Distance: 78 km
Day 07: Yen Minh – Quan Ba – Ha Giang Cycling Loop Tour
Have breakfast in Hotel, we will be back on bikes and get ready for great challenging today. We shall conquer two high mountain pass: Yen Minh and Quan Ba.
Setting off on new cycling day with two km on gently undulating road then challenging 19km uphill to the top of Yen Minh pass. The road is steep with many sharp bends but offers great view of marvellous valley below. Enjoy a tea break at the top before getting downhill 18km to Can Ty commune and then cycle through the valley along the Nho Que River for 6km. Take another break for recharging energy before biking uphill 13km to Quan Ba town let. Paying visit to Nam Dam village of the Zao people before lunch break. Afternoon challenge is conquering Quan Ba Pass, The 8km uphill to the Haven Gate at the top is really steep with many sharp bends. Then getting down steep mountain 20km to the bottom of the valley. Picked up in mid afternoon for 25km transfer to Ha Giang. Check in hotel and free to explore this charming city.
Summary:
Activities: Cycling from hotel - hotel
Accommodation: Truong Xuan Resort***
Meals:B/L/D
Cycling Distance: 87 Km
Day 08: Ha Giang Mountain Bike Hoang Su Phi
Our new exploration day will start from Hotel after recharging energy, setting off cycling tour on village road and narrow trail winding amonst lush rice paddy fields and stunning primeval forest to Thanh Ha Hot spring water. Turning off on single track trail and motor way to Cao Banh commune where we admire ancient Shan Tuyet Tea forest and breathtaking scenic beauty of rice terraces and rustic village lifes
Immersing yourself into magnificent scene of rice terraces, lush forest and poetical landscape of Hoang Su phi. Have lunch enroute. After lunch, we keep riding on heavenly gate before riding down to Thong Nguyen commune through friendly tribal villages to heaven gate II and then sacent to Hoang su Phi Town. Have dinner and stay overnight in local guest house.
Summary:
Activity:Cycling from Hotel - Hotel
Accommodations: Panhou Village***
Meals: B/L/D
Cycling distance: 85 Km
Day 09: Thong Nguyen - Hoang Su Phi bicycle tour Coc Phai – Bac Ha
Today is hard day with mixed road, single track and off road to Bac Ha, we start from Hotel, after recharging fully energy, Setting off cycling tours through ructic village and riverside to challenge the first incredible pass which winds it way in misty valley and rustic villages, Shan Tuyet Tea forest, Rice Terrace field to Phi Ho section.
Turning right and keeping ascenting to Ta Su Chong village where we actually get on peak with outstanding scenery. Upon arriving in peak, we refresh by cold drinks and snacks and tropical fruits.
We embark on bike to descent along hillside, weaving through rice terrace fields and rivershore. We actually immerse fairyland with breathtaiking scenery and outcrops rugged mountain to Coc Pai.
Coc Pai is naturally boundary between Ha giang and Lao Cai province . located at 1500 meters elevation. the cycling route from Coc pai - Lung Phinh is incredible and adventurous challenging.
Arriving in summit for picnic lunch. Following lunch, we turn off in single track path to Lung Cai Commune and down hill to Bac Ha Town. the remainder of the day is your own. Have dinner and stay overnight in Bac Ha.
Summary:
Activity:Cycling from hotel - Hotel
Accommodations: Sao Mai Hotel***
Meals: B/L/D
Cycling distance:110 Km
Day 10: Bac Ha Mountain Bike Vinh Yen
Have hearty breakfast in Hotel, setting off our way on scenic route, pass through quaint villages and stunning rices paddy fields to Tan Duong Commune for 20 kilometre, ( 11 Miles). Upon arriving of Tan Duong, we will regroup and refreshment before challenging short steep hill with winding route Tan Phuong Commune. We enjoy breathtaking scenery and soaring limestone mountain ranges before descendingly rolling down to VinhYen..
Have lunch enroute, then we cycle on flat and tarmac road lead to second pass, challenging 5 km on slope before descendingly ride to Bao Ha section. Have dinner and stay overnight in Bao Ha small Town.
Summary:
Activities: Cycling from Hotel - hotel
Accommodation: Cinnammon Ecolodge
Meals:B/l/D
Cycling distance: 78 Km
Day 11: Vinh Yen Bike Ride Bao Ha – Than Uyen
Today is actually and challenging day in our trip with long distance ascendingly ride. However,we will be rewarded by sublime scenic beauty and breathtaking scenery.
Setting off our way from hotel, we kick off our bike to ride 20 km ascendingly on scenic road, passing many hill tribes villages to Khanh Yen Commune. Refueling energy with coffee and snacks.
We continue cycling up hill on winding road to challenge Khau Co pass with 30 km long. Bicycling descendingly through stunning scenery to Than Uyen town. Check in and dinner in local restaurant.
Summary:
Activities: Cycling from Hotel - hotel
Accommodation: Love Hill Resort
Meals: B/L/D
Cycling distance: 87 Km
Day 12: Than Uyen Cycle trip Mu Cang Chai Khau Pha Pass – Tu Le Valley
We are waken up by the sound of Mother Nature, immersing yourself in breathtaking scenery and magnificent landscapes of North west Vietnam.
Today is epic cycling adventure day with terrific cycle route which wind it way into sleepy valley, mountain and rice terrace paddy fields. We enjoy our exploration of Cycling in Far North Vietnam with short steep pass out of hotel until meeting the Junction where we turn left on new asphalt road along river and gearing up again to the valley out of Mu Cang Chai until the road begins to wind up into the hills. This rugged terrain of dense vegetation brings us into contact with the Black Hmong and the mysterious White Tay people who are famed for their folk music, poems and songs.
We also ride ascendingly from Mu Cang Chai and challenge one of the forth incredible pass in the north Vietnam – Khau Pa pass. Stop on the summit to admire extraordinary scenery before descedingly rolling down to Tu Le.
Summary:
Activities: Cycling from Hotel - hotel
Accommodation: Le Charm Resort
Meals:B/l/D
Cycling distance: 87 Km
Day 13: Tu le bike journey Nghia Lo
Today we pass large white limestone mountains as we explore the real Northern Vietnam. We will cycle through meandering roads before we finally end the day in Nghia Lo. It sits on a mountain ridge overlooking the Red and Black River and is home to the Thai, Nung, H’mong, La Ha and Ma peoples.
Setting off on cycling tours after recharging energy from Resort, gearing up on single track traill lead to village road where we admire stunning scenery and rustic hill tribes villages in misty valley in early morning.
After cycling loop inTu Le valley, we cycle on back road lead us back to main road where we actually challenge 7 km on rough and tough pass out of Tu Le Valley.
upon arriving hilltop, taking panoramic view of Valley. we start our cycling trip to descent along hillside and slope of mountains into Nghia Lo town.
Summary:
Activities: Cycling
Accommodation: Dragonfly Resort
Meals:B/L/D
Cycling Distance: 57 km
Day 14: Nghia Lo – Thanh Son – Transfer to Hanoi city
Following to hearty breakfast, Setting off our way to cycle on scenic road, wind its way along hillsides and slope of mountain and some steep passes ahead. You will be captivated by outstanding and magnificent scenery and landscapes in Muang Lo Rice paddy fields. Gearing up and challenge some steep passes on road before descending into lowland of Northern Vietnam. Have lunch in local restaurant, after recharging energy, we get back on bike to cycle on undulating road along River take us to Thanh Son town. Taking transfer the rest distsnce to Hanoi city.
Summary:
Activities: Cycling aand transferring
Accommodation: The Light Hotel
Meals:B/L/D
Cycling Distance:47 km
Day 15: Hanoi Onward
Have breakfast in hotel, you will be free at leisure until dearture time.. Meet our crew again and transfer to Airport to catch international flight onwards
Note: Hotels are subject to change due to availability. In that case we will choose equivalent accommodation
Meals: if you have any specific food requirements ( vegetarian, vegan, food allergies) please inform us in advance so that we can provide notice to our restaurant, tour guide, our partners so that they can server you better. If you are a food lover, Snail Adventure tours can be your culinary guide and provide you opportunity to savor tempting local food and world famous – dishes.
Meals: if you have any specific food requirements ( vegetarian, vegan, food allergies) please inform us in advance so that we can provide notice to our restaurant, tour guide, our partners so that they can server you better. If you are a food lover, Snail Adventure tours can be your culinary guide and provide you opportunity to savor tempting local food and world famous – dishes.
Tour included in:
English speaking cycling guide ( other languges upon requests)
Accommodations are based on double/ twin occupancy
Meals details in itineraries ( 14 breakfast,14 lunches, 14 dinners)
A/C transfer/ and transportation
Van or bus supported during the cycling times.
Truck supported for the group size from 6 and above.
Sightseeing excursions as outlined itineraries
Bike tour pump, bike tools, spares tubes, spare bikes
Permission Papers in Ha Giang.
First aid kit
Boat Trip in Ba Be Lake
Cold water box, small fresh towel.
Mineral water for drinking
Fruit and snack for cycling days
Tour excluded in:
International airfare
Travel insurance
Items of personal nature
Alcoholic beverages and soft drinks in meals
Mineral water beyond that supplied
Trek mountain bikes – 4300 with disc brake and helmets
Optional excursions
Additional transport required due to any emergency situation
Personal expenses such as telephone, laundry bills.
Visa fee
Departure tax
Tip for team and guide
.
Creating Unique Touring Experiences:
All the touring itineraries on this website have been carefully crafted by our in-country management teams and represent a series of experiences we can certainly recommend. However, we understand that every travel experience should be as unique and individual as each traveler. Our consultants are waiting to hear from you so that we can tailor or custom design a Vietnam, Laos, Cambodia, and Myanmar tour to your individual specifications.
Policy
Price of The trip & rate:
Cost are based in USD $ and coverted to Vietnamese Dong ( VND). Therefore all costs are subject to currency fluctuations. If you wish to avoid any currency surchages should there be a change in the exchange rate, you can pay for your trip inadvance of the balance date. Please ask our reservation staff to issue an invoice for your final payment.. Please note invoice are valid for two days then rewiewed. According to exchange rates. Child rate are available.
Tour price and exchange rate are based on tour cost and exchange rate at 2023 and are subject to change. Costs shown are in American Dollar. ( USD) unless otherwise countries in Euro . we have made every effort to ensure itinerary documents accuracy at the time of going to print. However, Our company can not be held any responsible for typographical errors or errors arising from unforseen circumstance.
Cost are based in USD $ and coverted to Vietnamese Dong ( VND). Therefore all costs are subject to currency fluctuations. If you wish to avoid any currency surchages should there be a change in the exchange rate, you can pay for your trip inadvance of the balance date. Please ask our reservation staff to issue an invoice for your final payment.. Please note invoice are valid for two days then rewiewed. According to exchange rates. Child rate are available.
Tour price and exchange rate are based on tour cost and exchange rate at 2023 and are subject to change. Costs shown are in American Dollar. ( USD) unless otherwise countries in Euro . we have made every effort to ensure itinerary documents accuracy at the time of going to print. However, Our company can not be held any responsible for typographical errors or errors arising from unforseen circumstance.
Health and Fittness
Booking are accepted on the undestanding that all persons travelling are normally in good health and physically equal to the demands of the chosen trip
Accommodation:
Reservations are accepted on the standing that. Whilst each hotel is usually one of the most comfortable available, limitations are imposed by the itinerary to make it inevitable that sometimes the standard of accommodation may vary from place to place. Single room are generally booked for privacy than comfort and are of limited availability
Booking are accepted on the undestanding that all persons travelling are normally in good health and physically equal to the demands of the chosen trip
Accommodation:
Reservations are accepted on the standing that. Whilst each hotel is usually one of the most comfortable available, limitations are imposed by the itinerary to make it inevitable that sometimes the standard of accommodation may vary from place to place. Single room are generally booked for privacy than comfort and are of limited availability
Insurance, Passport, Visa, Health Requirements:
You are responsible to ensure that
You are in possession of a valid passport. It is your responsibility to obtain the necessary visas for entry to the countries you are visiting should they be required:
Adequate insurance to cover personal accident, cancellation, medical ans associated expense. Luggage, money and liability cover is a pre – requisite for the holiday
You are responsible to ensure that
You are in possession of a valid passport. It is your responsibility to obtain the necessary visas for entry to the countries you are visiting should they be required:
Adequate insurance to cover personal accident, cancellation, medical ans associated expense. Luggage, money and liability cover is a pre – requisite for the holiday
Terms & Conditions
Deposit and ballance payment
A non –refundable deposit of 30% per person is required at the time you make a reservation. If the booking can not be confirmed your deposit will be refunded in full. The final ballance is due 30 days prior to the commencement of your holiday and is payable by cash or internet banking. Failure to pay by due date could result in cancellation
A non –refundable deposit of 30% per person is required at the time you make a reservation. If the booking can not be confirmed your deposit will be refunded in full. The final ballance is due 30 days prior to the commencement of your holiday and is payable by cash or internet banking. Failure to pay by due date could result in cancellation
Payment by credit card
Cash price are shown as per the price insert. We welcome credit card payment by VISA or MASTERCARD for your convennience but owning to the bank charges we are forced to apply a 3% surcharge to every credit card transaction.
Cash price are shown as per the price insert. We welcome credit card payment by VISA or MASTERCARD for your convennience but owning to the bank charges we are forced to apply a 3% surcharge to every credit card transaction.
Booking Amendments
If you alter your booking after confirmation of your reservation and amendment fee of $ Zero per booking will be charged to cover administration costs incurred. If you change your reservations after the holiday has commenced. Our company can not accepted any liability for loss, damage and additional expense and no refund will be made.
If you alter your booking after confirmation of your reservation and amendment fee of $ Zero per booking will be charged to cover administration costs incurred. If you change your reservations after the holiday has commenced. Our company can not accepted any liability for loss, damage and additional expense and no refund will be made.
Cancellation:
If we cancel your booking : if the trip is cancelled due to natural disaster such as flooding, earthquake etc. Or insufficient participants to proceed with a tour, the operator reserves the right to cancel a trip 25 days prior to commencement. A full refund of all monies paid will be refunded. We shall endeavour to provide a suitable alternative where possible.
If you cancel your booking: Notification of cancellation will be made to our company in writing. The date when written confirmation of cancellation is received by Our Company is determine the charges applicable. Loss of money is paid as follows:
If we cancel your booking : if the trip is cancelled due to natural disaster such as flooding, earthquake etc. Or insufficient participants to proceed with a tour, the operator reserves the right to cancel a trip 25 days prior to commencement. A full refund of all monies paid will be refunded. We shall endeavour to provide a suitable alternative where possible.
If you cancel your booking: Notification of cancellation will be made to our company in writing. The date when written confirmation of cancellation is received by Our Company is determine the charges applicable. Loss of money is paid as follows:
Days before Departure
More than 30 days
14 days- 29 day
7 day s – 13 Days
6 days -4 days
3 days |
Charge applicable
Loss of deposit
Forfeit 35% of the tour cost
Forfeit 50% of the tour cost
Forfeit 75% of the tour cost
Forfeit 100% of the tour cost |
Snail Adventure Tours Co.,Ltd acts as an agent for the owners, contractors, and suppliers of transportation and/ or other related travel provided.
Snail Adventure Tours Co.,Ltd assume no liability for the lost or damage to property or for injury, illness or death or for any damage or claims however so caused aring directly or indirectly from accidents, loss or damage to persons or properity, delays, transport failures, strikes, wars, uprising or acts of Gods over which we have no control, the owners, contractors, ans suppliers have no responsibility if museum/ galleries etc are closed or being renovated during your visit
Complaints
Any complaints should be communicated to the company’ staff as soon as it arises. Failure to notify our company’ staff at the time, providing company with an opportunity to rectify the cause of complaint, may result in the lost of any legal rights in respect of the particular matters.. if the issue is not solved, then the complaint should be made in writing within 28 working days of the end of the tour
Snail Adventure Tours Co.,Ltd assume no liability for the lost or damage to property or for injury, illness or death or for any damage or claims however so caused aring directly or indirectly from accidents, loss or damage to persons or properity, delays, transport failures, strikes, wars, uprising or acts of Gods over which we have no control, the owners, contractors, ans suppliers have no responsibility if museum/ galleries etc are closed or being renovated during your visit
Complaints
Any complaints should be communicated to the company’ staff as soon as it arises. Failure to notify our company’ staff at the time, providing company with an opportunity to rectify the cause of complaint, may result in the lost of any legal rights in respect of the particular matters.. if the issue is not solved, then the complaint should be made in writing within 28 working days of the end of the tour